For two (2) years following the date of purchase, RideUp will repair or replace, at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized RideUp dealer to be defective in material and/or workmanship:

  • Structural frame components including: main frame and seating supports
For one (1) year following the date of purchase, RideUp. will repair or replace, at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized RideUp dealer to be defective in material and/or workmanship:

  • Electronic components including: charger assembly, controller, joystick, wiring harness, brakes (electronic function only)
  • Other components including: anti-tip wheels, casters, drive motor assembly, actuators, bearings and bushings
The batteries are covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by RideUp.
  • ABS plastic shrouds and footrests, motor brushes (wear items), upholstery and seating, brake pads (wear items), fuses, tires (wear items), circumstances beyond the control of RideUp., labour, service calls, shipping, and other charges incurred for repair of the product unless specifically authorized
  • Repairs and/or modifications made to any part without specific consent from RideUp.
  • Exclusions also include components with damage caused by: contamination, abuse, misuse, accident or negligence, battery fluid spillage or leakage, commercial use or use other than normal, Improper operation, maintenance or storage